Manage Tags

The tags defined on the "Manage Tags" page will be used by Assistants to categorize and log messages on various topics, helping to organize and filter conversations for easier analysis and management.

• Enable the tool "tags_for_logs".
• Tags only makes sense in combination with the "search_logs" or "log" tool.
  • Assistants can search in the table "Assistant Logs" for data.
    • The data in this table can be managed and searched using "tags" and "queries".
  • Manage the "Assistant Logs" on the corresponding page.
• This tool makes a set of tags as quasi standard (primary tags).
  • Use aliases to categorize and connect the data, while keeping the overall data for assistants low.
    • Cross-reference data, that has different primary tags, but should also match other tags.
    • Add alternative terms or variations that should map to the primary tag.
      • For example, if the main tag is 'bug', you might add aliases like 'issue', 'error', or 'glitch'.
        • Assistants tend to ignore "tags_for_logs" and instead use all kinds of tags and variations.
        • In order to keep the data volume for assistants as low as possible, despite their at times chaotic ticks, we have aliases.
    • Enter aliases as a comma-separated list, e.g., 'issue, error, glitch'.
      • Stick to letters, numbers, and underscores when naming tags and aliases. Avoid special characters like '@', '#', or '/' as they might cause issues with data processing.
• The plugin also provides a tool, that allows the assistant to log on it's own, see "Assistant Logs".
• If you go to "Create a Tag" page, you can also create a set of default tags, just click "Show recommendations."

| tag     | aliases                |
|---------|------------------------|
| faq     | help, answers, about   |
| contact | faq, company, location |

If the bot now searches for something with the "faq" tag, it will also search in any data tagged with "contact".