Intro
OpenAI Assistants/Agents Manager
State-of-the-art OpenAI Assistant manager, not affiliated with or endorsed by OpenAI.
OpenAI requirements
To use the "Assistant Manager", you will need an OpenAI API Key. Additionally, in order to use the "Assistant Manager", you must have funds for your account. An OpenAI Pro or Plus account does not grant access to the API services. To use the API services, you must top up your funds in advance.
- OpenAI API Keys
- Keys are project-related
- OpenAI Billing
| Time Period | Model | Total Requests | Total Tokens | Total Spend |
|---|---|---|---|---|
| 31.03.2025 - 15.04.2025 | gpt-4o-mini | 6,622 | 72,246,336 | $7.17 |
Shopware Extension Configuration
- Have your OpenAI API key ready.
- Go to:
- "Shopware Backend" -> "My extensions" -> "OpenAI Assistant Manager"
- Enter your API Key
- Click "Test API Key"
- Save (if Key is valid)
- You are ready to go.
- "Shopware Backend" -> "My extensions" -> "OpenAI Assistant Manager"
About 5E OAIAM
This plugin is designed as a preparatory and management system where:
- Administrators configure assistants
- Test their capabilities
- Verify tool responses
- Prepare knowledge bases
- Monitor performance
The end goal is to have well-configured assistants ready for storefront deployment, with:
- Proper tool access
- Verified responses
- Tested capabilities
- Appropriate knowledge bases
- Monitored performance metrics
A sophisticated backend system for preparing and managing AI assistants that will later serve in customer-facing roles.
"Claude, Anthropic's AI assistant"
Index
- Installation Guide
- Step-by-step instructions for installing and configuring the plugin.
- 5E OAI Assistant Manager
- Main entry page, Features.
- Content Checker
- The "Content Checker" allows you to simulate Assistants.
- Content Editor
- The "Content Editor" allows you to customize plugin configurations.
- Manage Tags
- Tags will be used by Assistants to categorize and log messages
- Assistant Logs
- An FAQ system based on questions and corresponding answers.
- Chat Logs
- The Chat logs are logs that capture conversations between users and assistants.
- Playground Chat
- A fully implemented Backend chat, that allows you to test all aspects, provided by the "Assistant Manager"
- "error_5elements_hush_limit"
- Tools overview
- An overview of the tools assistant can use.
- Technical notes
- Some technical notes (Events, etc.).
Comparison table
| Feature | NextGen OpenAI Chatbot | Traditional Chatbot | Live Chat Support |
|---|---|---|---|
| AI Understanding | GPT-based, understands natural language, multi-intent queries | Keyword-based, rigid logic | Depends on human agent |
| Multilingual Support | Built-in, seamless switching | Manual setup required | Requires multilingual staff |
| Availability | 24/7, instant responses | 24/7, limited logic | Business hours only |
| Natural Product Search | Yes – understands complex queries like “blue shirts under €20” | No – needs exact matches | Yes, if the agent knows the product catalog well |
| Self-learning Knowledge Base | Yes – logs unanswered questions & lets you fill gaps | No | Partial (FAQ can be updated manually) |
| Shopware Integration | Deep – uses native tools (products, categories, URLs) | Limited or generic | Agent-dependent |
| Backend Testing Tools | Full suite via Assistant Manager | Rare or missing | N/A |
| Frontend UI | Theme-adaptive, accessible, reduced motion support | Generic design | Varies by provider |
| Privacy | LocalStorage (opt-in), GDPR-friendly | Varies | Human-operated, higher risk |
| Setup Time | Minutes with Assistant Manager | Days to weeks | Hiring + training required |
| Scalability | High – handles any volume | Medium | Low – bottlenecked by staff |
| Running Cost | Pay-as-you-go via OpenAI API | Often monthly fees | Hourly wages, high overhead |