NextGen OpenAI Chatbot Documentation
Welcome to the comprehensive documentation for the NextGen OpenAI Chatbot plugin for Shopware 6.
Quick Navigation
- Getting Started - Installation and basic setup
- Configuration Guide - Detailed configuration options
- Features Overview - All plugin features and capabilities
- User Guide - How to use the chatbot effectively
- Troubleshooting - Common issues and solutions
- FAQ - Frequently asked questions
What is NextGen OpenAI Chatbot?
The NextGen OpenAI Chatbot is a cutting-edge AI-powered customer service solution specifically designed for Shopware 6. It provides:
- 24/7 Intelligent Support - Always available for your customers
- Multilingual Capabilities - Supports dozens of languages out of the box
- Natural Language Search - Understands complex product queries
- Seamless Integration - Works natively with your Shopware store
- GDPR Compliant - Privacy-friendly with local storage options
Key Benefits
For Shop Owners
- Reduce customer service workload
- Provide instant responses to customer inquiries
- Increase conversion rates with intelligent product recommendations
- Gather insights from customer interactions
For Customers
- Get instant answers to product questions
- Natural language product search
- 24/7 availability
- Multilingual support
Requirements
Before installing the plugin, ensure you have:
- Shopware 6.6.3 or higher
- OpenAI API key with active credits
- The OpenAI Assistant Manager plugin (dependency)
Support
For technical support and questions:
- Visit our documentation website
- Contact us at 5-elements-web.de
This documentation is for shop owners and administrators. For developer documentation, see the CLAUDE.md file.