Skip to main content

FEL AI Product Advisor

Welcome to the comprehensive documentation for the FEL AI Product Advisor - an intelligent chatbot for Shopware 6 that helps your customers make better product choices.

Overview​

The FEL AI Product Advisor is a powerful Shopware 6 plugin that integrates AI-powered product consultation directly into your online store. Powered by OpenAI's GPT technology, it provides personalized recommendations, answers customer questions, and guides shoppers through your product catalog.

The plugin is designed as a flexible CMS element that can be deployed on any page of your shop, allowing customers to:

  • Search for products using natural language
  • Receive personalized product recommendations
  • Get expert advice tailored to their needs
  • Navigate your product catalog with ease

Key Features​

  • 🤖 AI-Powered Conversations: Leverages OpenAI's GPT models for intelligent customer interactions
  • 🎨 6 Professional Chat Themes: Choose from Standard, Clean, Minimal, Glass, Dark, and Space themes
  • 📦 CMS Integration: Easily integrate as a CMS element on any Shopware page
  • 🎯 Category-Specific Advisors: Create specialized advisors for different product categories
  • 💬 Interactive Buttons: Enhanced UX with clickable option buttons that auto-submit
  • 🖼️ In-Chat Product Cards: Display products beautifully within the conversation
  • ⚙️ Highly Customizable: Configure AI instructions, themes, avatars, and more
  • 🌐 Multi-Language Support: Automatically adapts to customer language
  • 📊 Smart Product Search: Integrates with your Shopware catalog in real-time
  • 🔒 Customer Group Restrictions: Control access based on authentication or customer groups

System Requirements​

  • Shopware Version: 6.6.3 or higher (6.7.x recommended)
  • PHP: 8.2 or higher
  • Required Plugin: FEL OAI Assistants Manager (base plugin)
  • OpenAI Account: Active API access with configured Assistant

Cost Optimization​

Modern AI Models

The plugin supports all current OpenAI models from GPT-4o-mini to GPT-5-mini, including reasoning models and the new Response API features. With mini models, API costs are very affordable. For premium models, monitor your OpenAI token usage to manage costs effectively.

Getting Started​

To get started with the FEL AI Product Advisor, follow these steps:

  1. Installation - Install and activate the plugin
  2. Configuration - Set up your OpenAI API key and basic settings
  3. Creating a Product Advisor - Add the chatbot to your CMS pages
  4. Design Customization - Choose from 6 professional themes

Documentation​

Setup & Configuration​

Customization​

Advanced Features​

Support​

What's New in Version 2.0.0​

Released: December 18, 2025

  • ✨ 6 Professional Chat Themes: Standard, Clean, Minimal, Glass, Dark, and Space
  • 🔄 Shopware 6.7 Compatibility: Full support for the latest Shopware version
  • 🎯 Auto-Submit Buttons: Interactive option buttons automatically submit on click
  • 🎨 Enhanced Product Cards: Improved product presentation in chat
  • 🛠️ Modern Configuration: Switch toggles instead of checkboxes (Shopware 6.7)

Support & Resources​

Questions?

Contact our support team at support@5elements.de or visit our website for additional resources.